KINDRED RENTALS CO. LLC  

RENTAL AGREEMENT

This Rental Agreement (“Agreement”) sets forth the general terms and conditions that apply to all rental orders placed with Kindred Rentals Co. LLC (“Company”). Each rental booking is confirmed through a separate order, invoice, proposal, or checkout summary (the “Order”), which includes specific details such as event date, event location, rental items, pricing, delivery selections, and service instructions. In the event of any conflict between this Agreement and an applicable Order, the terms of the Order shall govern.

This Agreement is entered into as of the date this Agreement is accepted and the required deposit or payment is received (the “Effective Date”), by and between Kindred Rentals Co. LLC, a Colorado limited liability company (“Company”), and the individual or entity completing the rental order (“Renter”).

By submitting payment for any rental order, the Renter acknowledges that they have read, understood, and agree to be bound by the terms and conditions of this Agreement.

1. DEFINITIONS & RENTAL PERIOD

1.1. Rental Items  

“Rental Items” includes all furniture, décor, tablescapes, tabletop items, linens, equipment, displays, accessories, and other items rented from the Company.

1.2. Rental Period  

The Rental Period begins at the time the Rental Items are delivered to the event location or picked up by the Renter and ends when all Rental Items are returned to and accepted by the Company.

Unless otherwise stated in writing, all Rental Items are rented for a standard seventy-two (72) hour rental period. Any extension must be approved in writing by the Company.

1.3. Transfer of Responsibility  

Responsibility for all Rental Items transfers to the Renter upon delivery or pickup and remains with the Renter until the Company has completed inspection of the returned Rental Items and confirmed their condition.

2. PAYMENT TERMS & CANCELLATION POLICY

2.1. Payment Schedule

• A non-refundable deposit equal to thirty percent (30%) of the total rental fee is due at the time of booking to reserve Rental Items.

• The remaining balance is due no later than thirty (30) days prior to the event date.

• For bookings made within thirty (30) days of the event date, full payment is due at the time of booking.

• Late Payments: Any payment not received by its due date is considered late. The Company reserves the right to charge the payment method on file for any outstanding balances, including overdue rental fees. Orders with unpaid balances may be paused, modified, or canceled at the Company’s discretion until payment is received in full.

2.2. Cancellation Policy

• More than ninety (90) days prior to the event date: 100% refund of rental fees paid.

• Between ninety (90) and thirty (30) days prior to the event date: 50% refund of total rental fees paid.

• Within thirty (30) days of the event date: Rental fees are non-refundable. Delivery fees, if applicable, will be refunded.

2.3. Non-Payment  

Failure to remit payment by the required due date may result in cancellation of the order without refund and release of reserved inventory.

2.4. Authorization for Additional Charges  

The Renter authorizes the Company to charge the payment method on file for any additional fees incurred under this Agreement, including but not limited to damage, loss, theft, excessive cleaning, late returns, replacement costs, or additional labor charges. The Company will provide notice of any such charges prior to processing payment.

3. SECURITY DEPOSIT

3.1. The Company reserves the right to require a refundable security deposit to cover loss, damage, excessive cleaning, or late return of Rental Items.

3.2. Any applicable deposit amount and terms will be disclosed separately and may be deducted from in whole or in part at the Company’s discretion.

4. CONDITION OF RENTAL ITEMS

4.1. All Rental Items are provided on an “as-is” basis.

4.2. The Company makes no warranties, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

4.3. Minor wear consistent with normal rental use is expected and accepted. The Renter acknowledges that rental items may show signs of prior use.

5. CARE, USE & RESTRICTIONS

5.1. The Renter agrees to exercise reasonable care in the use, handling, transportation, and storage of all Rental Items.

5.2. Prohibited Actions  

Rental Items may not be:

• Altered, modified, painted, drilled, stapled, nailed, taped, glued, or otherwise permanently or temporarily changed

• Used for any unlawful, unsafe, or improper purpose

• Exposed to rain, snow, excessive heat, open flame, candle wax, fireworks, or inclement weather without prior written approval

5.3. Outdoor Use  

Rental Items used outdoors must be adequately protected from environmental exposure at all times. The Company is not responsible for damage, delays, or loss caused by weather conditions or environmental factors when Rental Items are used outdoors. The Renter assumes all risks associated with outdoor use, including but not limited to wind, rain, heat, humidity, uneven terrain, and ground conditions.

5.4. Third-Party Responsibility  

The Renter is fully responsible for all Rental Items used by guests, vendors, planners, venues, venue staff, caterers, or any other third parties.

6. CLEANING, DAMAGE, LOSS & THEFT

6.1. Rental Items must be returned free of food residue, wax, grease, florals, adhesive, tape, glitter, stains, or debris.

6.2. Excessive cleaning will result in cleaning fees ranging from $50 to $300 or more depending on severity and labor required.

6.3. Loss, theft, or damage exceeding normal wear — including but not limited to breakage, staining, warping, burns, missing items, or structural damage — will be charged at repair or full replacement cost, as determined by the Company.

6.4. Damage or loss exceeding one percent (1%) of the rented quantity may result in additional charges.

6.5. Post-Event Inspection  

All Rental Items are subject to inspection by the Company upon return. The Company reserves the right to assess damage, loss, missing items, or excessive cleaning after pickup or return. The Renter will be notified of any findings and applicable charges within a reasonable timeframe following inspection.

7. DELIVERY, SETUP & PICKUP

7.1. Delivery Options

• Local Delivery & Pickup: Includes delivery and pickup to the event location within reasonable proximity to accessible unloading areas. Placement of Rental Items will be determined at the Company’s discretion in coordination with the venue or planner to ensure safe and appropriate setup conditions. This service does not include stairs, elevators, setup, breakdown, unpacking, or packing unless otherwise specified in writing.

• Local Delivery & Pickup with Setup & Breakdown: Includes delivery, placement, setup, breakdown, and pickup of approved Rental Items. Placement will be determined by the Company in coordination with the venue or planner to ensure safe and appropriate setup conditions. This service does not include stairs or elevators unless expressly agreed upon in writing prior to the event.

7.2. Certain items, including but not limited to champagne walls, dance floors, arches, shelving installations, or large display structures, require Company-provided setup and may not be self-installed.

7.3. Customer Pickup  

Renter must arrive within the scheduled pickup window with a vehicle of appropriate size and with all necessary securing equipment. The Company is not responsible for damage to the Renter’s vehicle during loading or transport.

7.4. Additional Labor Fees  

Any labor required beyond the services expressly included in the Order shall be billed at a rate of fifty dollars ($50) per hour, per staff member, billed in fifteen (15) minute increments.

7.5. Venue Access & Requirements  

The Renter is responsible for ensuring that the venue is accessible for delivery, setup, and pickup, including obtaining any necessary permissions and confirming adequate space, timing, loading access, and setup conditions. The Company shall not be responsible for delays, additional labor, or inability to complete services due to venue restrictions, inaccessible locations, or unsafe conditions.

8. LATE RETURNS

8.1. All Rental Items must be returned on the agreed-upon return date and time.

8.2. Late returns will incur a fee equal to one hundred percent (100%) of the daily rental rate per day, up to the full replacement cost of the Rental Items.

8.3. Failure to return Rental Items within a reasonable period following the agreed return date may, at the Company’s discretion, be treated as loss or theft and charged at full replacement cost.

9. NO ORAL MODIFICATIONS

No oral statements, representations, or verbal agreements shall modify or amend this Agreement unless confirmed in writing by the Company.

10. LIABILITY, ASSUMPTION OF RISK & INDEMNIFICATION

10.1. The Renter assumes all risks associated with possession, transportation, storage, setup, and use of Rental Items.

10.2. The Company shall not be liable for any injuries, accidents, damages, losses, or claims arising from the use, misuse, handling, transportation, or condition of Rental Items.

10.3. Indemnification  

The Renter agrees to indemnify, defend, and hold harmless Kindred Rentals Co. LLC, its owners, employees, contractors, and agents from and against any claims, damages, losses, liabilities, legal actions, judgments, costs, or attorneys’ fees arising out of or related to the Rental Items, the event, or this Agreement.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, the Company’s total liability under this Agreement shall not exceed the total amount paid by the Renter under the applicable Order.

12. FORCE MAJEURE

The Company shall not be liable for any delay, interruption, or failure to perform due to events beyond its reasonable control, including but not limited to acts of God, severe weather, fire, flood, natural disasters, labor disputes, transportation delays, vehicle breakdowns, government action, utility failures, illness, pandemics, venue restrictions, or other unforeseen circumstances.

13. SUBSTITUTIONS

The Company reserves the right to substitute comparable Rental Items if specific items become unavailable due to damage, loss, prior return issues, or circumstances beyond the Company’s control. The Renter will be notified of any substitutions when reasonably possible.

14. MARKETING & PHOTOGRAPHY

Unless otherwise requested in writing by the Renter, the Company may photograph Rental Items after set-up and use such photographs for marketing, portfolio, website, social media, and promotional purposes.

15. GOVERNING LAW & DISPUTE RESOLUTION

15.1. This Agreement shall be governed by and interpreted in accordance with the laws of the State of Colorado.

15.2. The parties waive the right to a jury trial in any legal proceeding arising out of or relating to this Agreement.

16. ATTORNEYS’ FEES

In the event of any dispute arising from this Agreement, the prevailing party shall be entitled to recover reasonable attorneys’ fees and costs.

17. ENTIRE AGREEMENT

This Agreement, together with any applicable Order, invoice, proposal, checkout summary, or written addenda, constitutes the entire agreement between the parties and supersedes all prior discussions, representations, or agreements.

17.1. If any provision of this Agreement is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17.2. Electronic signatures, online acceptance, and acceptance by payment shall be deemed valid and binding for all purposes.

ACCEPTANCE

By submitting payment, the Renter acknowledges acceptance of all terms and conditions set forth in this Agreement.

EXHIBIT A – Damage, Loss & Cleaning Pricing Schedule

Kindred Rentals Co. LLC

This pricing schedule applies to all rental items and is incorporated into our Rental Agreement. The amounts listed below represent standard estimates. Final charges may vary depending on the severity of damage, labor required, and replacement availability.

We take great care in sourcing and maintaining our collection, and we appreciate your help in returning items in the condition they were received.

General Responsibility

• Clients are responsible for all damage, loss, theft, or excessive cleaning occurring during the rental period.
• Responsibility applies regardless of fault, including damage caused by guests, vendors, venue staff, weather, or third parties.
• Items deemed unrepairable will be charged at full replacement cost, including sourcing, shipping, and labor.
• All pricing is listed per item unless otherwise noted.

Cleaning Fees (Non-Damaging Issues)

Standard post-event cleaning is included. The following fees apply only when items require excessive cleaning:

• Moderate cleaning (wax drips, makeup, grease, drink spills): $50–$75 per item
• Heavy cleaning (candle wax buildup, floral residue, adhesives): $100–$150 per item
• Glitter (any amount): Minimum $200 per item
• Glue or adhesive residue: $100–$200 per item

Tabletop & Tablescape Items

Replacement pricing for lost or damaged items:

• Dinner or salad plates: $25–$60 each
• Charger plates: $40–$120 each
• Glassware: $15–$35 each
• Flatware: $10–$20 each

Linens & Fabric Items

• Stains removable with professional laundering: $50–$100
• Wax damage: $50–$100
• Burn holes or scorch marks: Full replacement cost
• Irreversible stains (wine, oil, makeup, etc.): Full replacement cost

Furniture (Chairs, Tables, Lounge Pieces)

• Surface scratches, chips, or paint transfer: $50–$200
• Structural damage (cracks, instability, breakage): 50–100% of replacement cost
• Broken legs, frames, or joints: Full replacement cost
• Missing hardware: $50–$100

Décor & Display Items

(Arches, Champagne Walls, Shelving, Signage, etc.)

• Cosmetic damage (scratches, scuffs): $75–$200
• Broken panels, shelves, or backing: $250–$600
• Structural damage or tipping: Full replacement cost
• Unauthorized outdoor use or weather exposure resulting in damage: Full replacement cost

Candles, Fire & Heat Damage

• Wax on rental items: $75–$200
• Burn marks or heat warping: Full replacement cost
• Use of open flame without prior written approval: Damage assessment will apply

Loss & Theft

• Missing items: Full replacement cost
• Partial sets returned: Replacement cost of missing pieces
• Theft (reported or unreported): Full replacement cost

Late Returns

• Late return: 100% of the daily rental rate per day
• Failure to return items: Full replacement cost

Final Determination

All damage assessments and pricing determinations are made at the sole discretion of Kindred Rentals Co. LLC. Documentation and photographs may be provided upon request.